The changing nature of Business to Business relationships has brought about a more open approach and expanded the need for communications between suppliers and their customers. Formal supply chain principles demand clarity within an organisation as to its structure and operation whilst partnering agreements need to avoid conflicts of interests and confidentiality issues.
Monolution has recognised all of these requirements and has embraced the opportunity to move a step up in these step-change times.
Finding a sustainable balance between the needs of your business , the demands of your customers and the vagaries of your suppliers is the GRAIL of any modern manufacturing based business. The key we are told is communication, but in what form or frequency is not so easily defined. Since its inception in 2004 Monolution has grown year on year and even during the recent depressed economic period has continued to increase turnover and attract new customers. Much of our success is attributed to our emphasis on simple straightforward communications , both externally with customers, suppliers and partnering companies but as importantly internally with staff and contractors.
The art of communication is not just about putting the message out there, its also about listening to the comments and criticism that comes back and being able to recognise the opportunities that this information presents. However to benefit from it you have to act upon it and this is what this newsletter is all about. Understanding is the flip side of communicating, neither works on its own, so knowing and hopefully understanding us a little better will hopefully make communicating that bit easier and more rewarding.
It’s good to talk – lets do it soon.
